Supply Chain Front Office Agent
Region
North Brabant
Reference
24616
Responsibilities of the Supply Chain Front Office Agent
For one of our pharmaceutical clients in the area of Breda, we are looking for a Supply Chain Front Office Agent. In this role, your main responsibilities will be:
- First point of contact for customers, affiliates and Local Service Providers (LSPs)
- Developing and maintaining good relationships with internal/external customers and LSPs
- Exchanging complex information with customers to solve problems
- Discussing, accepting, entering and following up on customer service complaints
- Identifying & initiating process improvements to decrease number of service complaints
Profile of the Supply Chain Front Office Agent
As a Supply Chain Front Office Agent, you have the following strong suits:
- Education in Economics, Business Administration Supply Chain Management or related area
- First experience in the pharmaceutical sector
- Experience within Customer Service or Sales
- Strong MS Office skills
- Customer and result oriented
- Fluency in Dutch and English / other European language
- High quality standards with regards to work
- Available on short notice
Offer for the Supply Chain Front Office Agent
- Challenging projects based on your interests and skills
- Personal follow-up and clear, transparent communication both before and after commencement of employment
- Possibility to follow extra training
- Inspiring network events and legendary after work drinks
- Strong network of industry leading clients
- Expertise within IT, Engineering and Life Sciences
- A flying start for every junior, growth opportunities and possibility to share gathered knowledge for more senior employees
For more information, please contact our colleague Emmeline via [email protected] / 0498 67 31 56.